Careers · Opening soon
Client Success and Support
Once a client is live, you are the reason they stay: first line for their team, and the person who makes the value visible every month.
Type Full-time · Location Remote · Europe · Status Opening soon · Languages German and English, both fluent
This role is not open yet. We hire for it as our client base grows. Join the shortlist now and you are the first we call when it opens.
Once a client is live, you are the reason they stay. You are the first person their team writes to, you keep the system healthy, and you make the value visible every month.
- First-line support for client teams: answer, fix, or route to the right person, quickly.
- Monitor live systems and catch problems before the client does.
- Check the value reports and prepare the client reviews.
- Spot what each client should add next, and hand it to the founder.
- Experience in support, customer success or operations at a software or service company.
- Technical enough to read logs, reproduce a problem and adjust a configuration. You use AI tools every day.
- Clear, friendly writing. Our clients’ staff are not technical and some have never worked with AI.
- High agency and follow-through. Nothing stays open because nobody owned it.
- Fluent German is a must: most of the teams you support are German. Fluent English.
One e-mail to braukmann@cambio-automation.com with the subject Shortlist: Client Success and Support. Include:
- A one-minute video: why Cambio, why you. Unlisted link is fine.
- The most relevant thing you have done for this role, and what the result was. Max 150 words.
- When you could realistically start.
- Your LinkedIn profile or a CV. Either is fine.
- One line confirming we may keep your details for up to 12 months to contact you when the role opens. You can withdraw that at any time by e-mail.
Join the shortlist.
One e-mail with a minute of video and a few lines. When the role opens, shortlisted people hear from us first.